Branch Manager

PURPOSE OF POSITION

The primary purpose of this position is to lead and manage a high performing, compliant, ethical and efficient branch with the highest levels of accountability, customer service and employee retention, engagement and satisfaction.

RESPONSIBILITIES

• Develop projection plan
• Direct all operational aspects including distribution operations, customer service, human resources, administration and sales
• Assess local market conditions and identify current and prospective sales opportunities
• Develop forecasts, financial objectives and business plans
• Meet goals and metrics
• Manage budget and allocate funds appropriately
• Bring out the best of branch’s personnel by providing training, coaching, development and motivation
• Locate areas of improvement and propose corrective actions that meet challenges and leverage growth opportunities
• Share knowledge with other branches and headquarters on effective practices, competitive intelligence, business opportunities and needs
• Address customer and employee satisfaction issues promptly
• Adhere to high ethical standards, and comply with all regulations/applicable laws
• Network to improve the presence and reputation of the branch and company
• Stay abreast of competing markets and provide reports on market movement and penetration
• Ensure that loan defaults and loans at risk are minimized
• Address administrative and general business operations
• Prepare regular loan pipeline report and submit regularly.

SELECTION CRITERIA

• Degree in a related discipline business management, finance or related.
• Two years of experience in a similar role.
• Effective communication skills, negotiations skills, analytical and strategic thinking skills.
• High level customer service skills and sales skills.
• Risk Management.
• Computer literate with proficiency in Microsoft Office.
• Good command of Khmer and English (both read and write).
• Demonstrate high level of ethical commitment and trustworthiness.
• Takes ownership and accountability for results.
• Fiscal Responsibility/Initiative/Thoroughness.
• Commitment to the First Finance goal, mission and values.

BENEFITS

• Internal training
• Competitive salary
• Monthly incentive
• Gasoline allowance & motor rental
• Mission allowance
• Seniority
• Pension Fund
• Khmer New Year Bonus
• Pchum Ben Bonus
• Uniform allowance
• Condolences sharing
• Salary increment
• Health & Working Insurance with NSSF
• Accommodation allowance
• Other benefits.

HOW TO APPLY

Interested candidates are encouraged to apply through submitting your CV to recruitments@firstfinance.com.kh specify our subject “ Apply for Branch Manager” or hand over your CV to our head office at Building 296, Street 271, Sangkat Toul Tumpong II, Khan Chamkamorn, Phnom Penh, Kingdom of Cambodia.

For inquiry, please contact our team by 093 666 900.